Pricing

Per room, per month. No surprises.

Sandbox

Try it

30-day trial

  • · Talk to Mae as a guest
  • · Read-only mock PMS
  • · No card required
Boutique

£6

per room / month

  • · Mae on WhatsApp
  • · Now dashboard
  • · Staff app
  • · Monthly contract
Pro

£9

per room / month

  • · Everything in Boutique
  • · SSO
  • · Insights & evals
  • · Direct booking microsite
Group

Custom

annual

  • · Multi-property SSO
  • · Portfolio view
  • · Volume discount
  • · Priority support

Add-ons: direct-booking transaction fee · group escrow take rate · anonymised insights subscription.

Questions
How do you compare to OTAs?+

We don't replace OTAs — we recover the guests they bring you. Mae moves repeat guests to direct booking, so you keep the relationship and the margin on the next stay.

What if I want to leave?+

Clean export of guest profiles, conversation history, vault data and KPI history in standard CSV/JSON. The sovereign vault goes with you. No hostage-taking.

Is there a multi-property discount?+

Yes. Group tier is priced per room with explicit volume discounts as you add properties. Talk to us for a quote.

Sandbox vs production — what's the difference?+

Sandbox runs Mae against fictional bookings so you can hear her voice safely. Production connects your real PMS and WhatsApp number after a guided go-live.

Where is my data stored?+

You choose your residency region — UK, EU, UAE, KSA or US. Data stays in-region.

Are you GDPR compliant?+

Yes — GDPR, PDPL and CCPA. Consent receipts, audit log, retention policy and a built-in DSAR workflow.

What's your refund policy?+

Boutique is monthly with no lock-in — cancel any time. Annual plans are pro-rated on exit.

What does setting up involve?+

A 14-step guided wizard, resumable across days, with founder-led help. Most boutiques are live within approximately 10 days.